Comprehensive Area Assessment, or CAA, is a new way of assessing local public services in England. It examines how well councils and other public bodies work together to meet the needs of the people they serve. For the first time, six independent inspectorates will collectively assess services. We are asking: what do you say you want; are you getting it; and what are the prospects for things to get better?
CAA will focus on what residents, local leaders and service chiefs say are the priorities for particular places. They might include the recession, the quality of healthcare, affordable housing, children’s well-being, crime and safety, achievement in schools or the quality of the local environment. If an area is getting exceptional results, or has prospects of doing very much better, we’ll signal with a green flag that others could learn from it. We’ll give red flags in those places where we have significant concerns about the prospects of improvement. We’ll offer these assessments, online, in print and through other media. They will make for an evolving picture of local life. First results will be available on 10 December 2009 on the oneplace website.
http://www.audit-commission.gov.uk/localgov/audit/CAA/caaresourcepack/Pages/
caaintroductoryguide.aspx
Download at: http://www.audit-commission.gov.uk/SiteCollectionDocuments/Downloads/generalCAAleaflet.pdf
