NHTG Heritage Helpdesk launched

The National Heritage Training Group (NHTG) has launched a new heritage helpdesk this week, with a telephone and email service designed to help offer traditional building skills support.

NHTG writes:
The NHTG is pleased to announce our new home at offices in the historic mining town of Clay Cross, Derbyshire, from where we will operate a new Helpdesk facility. The Helpdesk will initially run three days a week and will offer traditional building skills support, information and guidance across the whole of the UK and beyond!

This Helpdesk is a critical part of our strategy to qualify those working in the historic built environment. Traditional building skills are vitally important to the sustainability, viability and vitality of the UK’s old buildings. It will support the NHTG website which already offers a comprehensive Online Information Centre and Training Provider Database giving access to a wealth of information and guidance on craft skills, training, qualifications and courses.

Administrator and Helpdesk Manager Sophie Keegan will operate the Helpdesk three days per week and will support the work of the General Manager, Cathie Clarke. Day-to-day NHTG activities are driven by strategic objectives with support and guidance from the enthusiastic, passionate and highly experienced individuals who comprise the NHTG Board.

Our digital Information Centre offers details of over 120 training providers and heritage building skills Resources. This facility is being constantly updated and the organisation is working hard to make it as efficient, comprehensive and as accessible as possible, to offer the best information about heritage and sustainable building skills training across the UK.

Helpdesk Telephone: 01246 252363

The NHTG Helpdesk can be accessed Tuesday – Thursday 9.30-12.30 and 1.00 – 3.00 p.m. There is an ansaphone facility outside of these times and we aim to respond to all calls within 5 working days. We can also receive email enquiries regarding heritage skills training and events via info@the-nhtg.org.uk, or you can use the contact form on the website: www.the-nhtg.org.uk/contact-us/ 

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