{"id":7038,"date":"2014-01-17T18:55:22","date_gmt":"2014-01-17T18:55:22","guid":{"rendered":"http:\/\/ihbconline.co.uk\/newsachive\/?p=7038"},"modified":"2014-01-17T18:55:22","modified_gmt":"2014-01-17T18:55:22","slug":"further-improvement-needed-at-lgo-mps-say","status":"publish","type":"post","link":"https:\/\/newsblogs.ihbc.org.uk\/?p=7038","title":{"rendered":"Further improvement needed at LGO, MPs say"},"content":{"rendered":"<p><span style=\"text-decoration: underline;\">Despite improvements at the Local Government Ombudsman (LGO), further work must be done to restore public confidence, MPs have said.<\/span><\/p>\n<p><span style=\"text-decoration: underline;\">LocalGov writes:<\/span><br \/>\nOver the past year the LGO has made a concerted effort to become more accountable, efficient and transparent, yet improvement must continue with the use of a greater number of independent members and evaluators, the Communities and Local Government Committee has found.<\/p>\n<p>\u2018But the LGO cannot afford to rest on its laurels,\u2019 chair of the communities and local government committee, Clive Betts MP, said. \u2018Further work remains to be done if it is to totally quell the committee\u2019s concerns and fully restore public confidence in its work.\u2019<\/p>\n<p>Among a range of recommendations made by the committee, the LGO was told to ensure the timeliness of its decisions and case-handling quality control system was externally reviewed and appoint an independent evaluator of complaints within three months.<\/p>\n<p>Welcoming the report\u2019s recognition of improvement at the LGO, local government ombudsman, Dr Jane Martin, said: \u2018The public can be confident that they will continue to receive a fair and effective consideration of their complaints about local public services and social care. \u2018The changes we have made place us in a strong position to work with others to deliver a more joined up and accessible public services complaints system.\u2019<\/p>\n<p><span style=\"text-decoration: underline;\">UK Local Government article<\/span>: <a href=\"http:\/\/www.localgov.co.uk\/Further-improvement-needed-at-Local-Government-Ombudsman-MPs-say\/35369\" target=\"_blank\">LINK<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Despite improvements at the Local Government Ombudsman (LGO), further work must be done to restore public confidence, MPs have said. LocalGov writes: Over the past year the LGO has made a concerted effort to become more accountable, efficient and transparent, &hellip; <a href=\"https:\/\/newsblogs.ihbc.org.uk\/?p=7038\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-7038","post","type-post","status-publish","format-standard","hentry","category-sector-newsblog"],"_links":{"self":[{"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/7038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7038"}],"version-history":[{"count":1,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/7038\/revisions"}],"predecessor-version":[{"id":7039,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/7038\/revisions\/7039"}],"wp:attachment":[{"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7038"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7038"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}