{"id":38037,"date":"2023-11-03T17:34:07","date_gmt":"2023-11-03T17:34:07","guid":{"rendered":"https:\/\/newsblogsnew.ihbc.org.uk\/?p=38037"},"modified":"2023-11-03T17:34:07","modified_gmt":"2023-11-03T17:34:07","slug":"ihbcs-evaluation-signpost-uk-heritage-pulse-survey-research","status":"publish","type":"post","link":"https:\/\/newsblogs.ihbc.org.uk\/?p=38037","title":{"rendered":"IHBC\u2019s \u2018Evaluation\u2019 signpost: UK Heritage Pulse Survey research"},"content":{"rendered":"<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-38038\" src=\"https:\/\/newsblogs.ihbc.org.uk\/wp-content\/uploads\/2023\/11\/Heritage_Fund_031123.png\" alt=\"\" width=\"300\" height=\"200\" \/>Results from September 2023 Panel Research have been published by the Heritage Fund.<\/h3>\n<h6><em>image: DP236227-\u00a9-Historic-England-Archive-1536&#215;1024<\/em><\/h6>\n<p><!--more--><\/p>\n<h2 style=\"padding-left: 40px;\"><em><span style=\"color: #800080;\">\u2026 Only 39%\u2026.was currently able to recruit and train new volunteers and staff\u2026<\/span><\/em><\/h2>\n<p>The Heritage Fund writes:<\/p>\n<p>In September 2023, 270 UK Heritage Pulse panel members responded to a short survey on how the summer season had been for their organisation. The first section of questions explored organisational confidence and their place within the sector through a set of updated \u2018tracker\u2019 questions, while the second allowed respondents to reflect on April \u2013 August 2023 in comparison to the year prior&#8230;<\/p>\n<h2 class=\"wp-block-heading\"><span id=\"section-1-taking-the-temperature-of-the-sector\" class=\"uag-toc__heading-anchor\"><\/span>Section 1: Taking the temperature of the sector<\/h2>\n<p>In this round of UK Heritage Pulse the longitudinal \u2018tracker\u2019 questions, which the panel are invited to respond to at regular intervals, were updated. This month establishes a baseline for the new tracker questions.<\/p>\n<h2 class=\"wp-block-heading\">Organisational resilience<\/h2>\n<p>A mixed picture emerges, with responses showing a lack of confidence over adapting to financial challenges, planning for the future and recruitment&#8230;.<\/p>\n<ul>\n<li>Only\u00a039%\u00a0of respondents said their organisation was currently able to recruit and train new volunteers and staff as needed with minimal impact on their operations. Almost the same proportion \u2013\u00a038%\u00a0\u2013 disagreed with this statement.<\/li>\n<li>42%\u00a0agreed they could adapt to challenges around reduced income or increasing costs.<\/li>\n<li>Half\u00a0of respondents agreed with the statement \u2018My organisation has the information it needs to plan for the medium term (1-3 years)\u2019 and\u00a01 in 4\u00a0disagreed.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Individual resilience<\/h2>\n<p>The majority of respondents want to stay at their current organisation for more than a year and feel able to adapt to unexpected change&#8230;.<\/p>\n<ul>\n<li>63%\u00a0of respondents said they would be able to adapt to unexpected changes in their working \/ volunteering life.<\/li>\n<li>80%\u00a0agreed that they would like to stay at their current organisation for 12 months or more. However,\u00a01 in 4\u00a0said they were uncomfortably stressed most days.<\/li>\n<li>Respondents in a leadership role were more likely to say that they would like to stay at their current organisation for 12 months or more, despite being slightly more likely to express that they are uncomfortably stressed during most days in their role.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Impact and opportunity<\/h2>\n<p>Respondents feel their organisation and heritage area is valued by society and respected by the sector \u2013 but there is some concern for the future&#8230;.<\/p>\n<ul>\n<li>Nearly\u00a080%\u00a0agreed that their organisation, or the heritage it cares for, is valued by the wider society.<\/li>\n<li>75%\u00a0felt their organisation is respected by the sector. Leadership teams felt able to agree to this more strongly than wider staff respondents.<\/li>\n<li>57%\u00a0agreed that their organisation is able to adequately care for its area of heritage or collection, while\u00a022%\u00a0disagreed. Organisations with more than 10 staff were more polarised on this compared to those with fewer than 10 staff, with\u00a067%\u00a0agreeing but\u00a024%\u00a0disagreeing.<\/li>\n<li>65%\u00a0are confident about the future of their organisation.<\/li>\n<li>Overall, smaller organisations (both in terms of staff and annual turnover) were more likely than larger organisations to agree that their work is valued by wider society and respected by the sector, but larger organisations are more confident in the future of their organisations.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\"><span id=\"section-2-how-did-this-summer-compare\" class=\"uag-toc__heading-anchor\"><\/span>Section 2: How did this summer compare?<\/h2>\n<p>Respondents were also asked a series of questions in which they compared their organisation\u2019s performance this summer with last summer, in areas including visitor figures, income, expenditure and online performance.<\/p>\n<h3 class=\"wp-block-heading\">Respondents reported an increase in visitor demand and support in comparison to last year.<\/h3>\n<ul>\n<li>52%\u00a0of respondents saw at least some increase in their total visits \/ demand, and 53% saw an increase in the demand for education and community activities at their organisation.<\/li>\n<li>Half of respondents\u00a0said they\u2019d seen an increase in the acquisition of new members, supporters, or friends. The retention of these members, supporters or friends has remained relatively unchanged.<\/li>\n<li>Smaller organisations (those with a turnover of under \u00a31m per year) reported\u00a0significantly more of an increase in total visits compared to larger organisations (those with turnover over \u00a31m per year) perhaps due to a slower recovery from Covid in 2022. They also reported more demand for educational\/community activities and greater acquisition of new friends\/supporters&#8230;..<\/li>\n<\/ul>\n<div class=\"wp-block-uagb-blockquote uagb-block-3b4c197a uagb-blockquote__skin-border uagb-blockquote__stack-img-none\"><\/div>\n<p>There was a fairly positive picture about total income, with\u00a054%\u00a0saying they had seen an increase in overall earned income (including trading income) though\u00a030%\u00a0said this had decreased compared to last year.<\/p>\n<ul>\n<li>Almost the same proportion had seen an increase (37%) and a decrease (37%) in income from on-site sources and ticket donations.<\/li>\n<li>The majority of respondents said that income from memberships, friends or regular donations has remained unchanged (43%), while a third said it had increased and a 1 in 4 that it had decreased.<\/li>\n<li>Again, smaller organisations (those with a turnover of under \u00a31m per year) reported more of an increase in total earned income and income from Memberships \/ Friends \/ regular donations compared to larger organisations&#8230;..<\/li>\n<\/ul>\n<p>&#8230;.<\/p>\n<div class=\"wp-block-uagb-blockquote uagb-block-91897880 uagb-blockquote__skin-border uagb-blockquote__stack-img-none\"><\/div>\n<ul>\n<li>Overwhelmingly, respondents reported an increase in energy costs, payroll, direct costs and other overheads when comparing April \u2013 August 2023 to the same period last year.<\/li>\n<li>Most significant were the increases in payroll and energy costs, with\u00a023%\u00a0and\u00a025% respectively selecting there has been a \u2018big increase this summer\u2019&#8230;..<\/li>\n<\/ul>\n<p>&#8230;.<\/p>\n<div class=\"wp-block-uagb-blockquote uagb-block-e66c9083 uagb-blockquote__skin-border uagb-blockquote__stack-img-none\"><\/div>\n<div class=\"wp-block-uagb-blockquote uagb-block-8827176c uagb-blockquote__skin-border uagb-blockquote__stack-img-none\"><\/div>\n<div class=\"wp-block-spacer\" aria-hidden=\"true\"><\/div>\n<ul>\n<li><strong>74%\u00a0<\/strong>or respondents had seen an increase in social media followers when comparing this summer to last year\u2019s and increases in engagement (<strong>67%<\/strong>) and visits to their website (<strong>62%<\/strong>).<\/li>\n<li>Larger organisations (those with more than 10 staff) reported a much higher increase in social media followers and engagement.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>What is your reaction to these results?\u00a0Please let us know at\u00a0<a href=\"mailto:hello@insights-alliance.com\">hello@insights-alliance.com<\/a>, or share on social media with the hashtag #UKHeritagePulse<\/p>\n<p><a href=\"https:\/\/heritagepulse.insights-alliance.com\/updates\/summer-2023-review\/\" target=\"_blank\" rel=\"noopener\">Read more&#8230;.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Results from September 2023 Panel Research have been published by the Heritage Fund. image: DP236227-\u00a9-Historic-England-Archive-1536&#215;1024<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-38037","post","type-post","status-publish","format-standard","hentry","category-ihbc-newsblog"],"_links":{"self":[{"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/38037","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=38037"}],"version-history":[{"count":1,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/38037\/revisions"}],"predecessor-version":[{"id":38039,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=\/wp\/v2\/posts\/38037\/revisions\/38039"}],"wp:attachment":[{"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=38037"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=38037"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsblogs.ihbc.org.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=38037"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}