{"id":30287,"date":"2021-06-11T16:54:06","date_gmt":"2021-06-11T15:54:06","guid":{"rendered":"https:\/\/newsblogsnew.ihbc.org.uk\/?p=30287"},"modified":"2021-06-11T16:54:57","modified_gmt":"2021-06-11T15:54:57","slug":"ihbc-signpost-dave-stitt-opinion-piece-via-ihbc-school-marketplace-stallholder-ciob-academy-six-questions-construction-leaders-should-ask-themselves-about-quality","status":"publish","type":"post","link":"https:\/\/newsblogs.ihbc.org.uk\/?p=30287","title":{"rendered":"IHBC signpost Dave Stitt opinion piece via IHBC School MarketPlace Stallholder CIOB Academy: Six questions construction leaders should ask themselves about quality"},"content":{"rendered":"

\"\"<\/a>Dave Stitt running the Coach for Results Course at the Chartered Institute of Building (CIOB) Academy \u2013 and IHBC virtual 2021 Brighton School<\/a> conference MarketPlace Stallholder<\/a> on 18 June – asks if construction leaders create the right environment for quality.<\/h3>\n

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BOOK 2021 DAY SCHOOL (18 JUNE)
\nFROM \u00a330+VAT<\/a><\/span><\/em><\/h2>\n
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\u2026 tendency to focus on systemic issues\u2026<\/span><\/em><\/h2>\n

\u2026 six questions that construction business leaders should ask themselves:\u2026<\/span><\/em><\/h2>\n

Dave Stitt writes:<\/p>\n

A frightening question hit me as construction disasters mounted at the end of the last decade: Edinburgh schools, the catastrophe of Grenfell and the collapse of Carillion: they each stemmed, all or in part, from issues of poor quality.<\/p>\n

The question was: has the industry in the round become so warped by the hard task of making money from building things that it is losing the ability to build things correctly? It\u2019s a bleak question. Thankfully, I decided the answer was no. We can still build complex things well, and we do. But the disasters have shaken us and raised complex questions.<\/p>\n

Now I\u2019m concerned at how responses to these disasters are taking shape. There\u2019s a tendency to focus on systemic issues, whether they be forms of contract, approaches to procurement and finance, project management protocols, regulations and quality assurance regimes.<\/p>\n

\u201cShow me someone who cares and I will show you quality work. Show me quality work and behind it I will show you someone who cares.\u201d\u2026.<\/p>\n

Six crucial questions<\/h2>\n

\u2026 here are six questions that construction business leaders should ask themselves:<\/p>\n

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  1. Do you have the right people with the right skills and experience in the right jobs to bring about a quality result?<\/li>\n
  2. Are your newer, younger staff being guided effectively into maturity as professionals?<\/li>\n
  3. Do your people know that quality is the top priority, along with everything else that must be top priority? Have you told them?<\/li>\n
  4. Are your people empowered to spot quality issues, and the conditions that breed them, and speak up immediately?<\/li>\n
  5. Are the relationships among your people strong and productive enough so that, working together, they can take action to head off quality issues when spotted?<\/li>\n
  6. Are your people rewarded for taking this kind of collective initiative to ensure quality again and again?<\/li>\n<\/ol>\n

    Each of these questions is a leadership and culture issue that can be addressed within a company.<\/p>\n

    Manager or leader?<\/h2>\n

    \u2026 Leadership is about creating an environment where people care about and can do their best quality work. If you\u2019re not actively creating that environment \u2013 then you may be a manager in a leadership role.<\/p>\n